Policies 3

• End of support policy Guide for SynetoOS
• Root cause analysis
• Case Creation with Priority 1

SynetoOS manuals 1

• Please click and download manual version according to your current version

Legacy: Old Support Plans 2

• Support plans: BASIC / ADVANCED / PREMIUM
• Support plans: BASIC WARRANTY/ PRO SUPPORT/ MISSION CRITICAL 2019

Syneto Support FAQs 15

• Support Working Hours
• How do I verify if I am entitled to receive technical Syneto support ?
• How to open a support request
• Requirements for opening a case
• How do I escalate a case?

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SynetoOS 4 18

• 4.6.3.1003
• 4.6.0.628
• 4.5.1.3105
• 4.5.0.2750
• 4.4.4.2060

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StorageOS 3 23

• 3.2.8.1599
• 3.2.7.1403
• 3.2.6.1384
• 3.2.5.1381
• 3.2.4.1378

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Syneto ESXi 6.7 3

• Syneto VMware ESXi 6.7 v5.105
• Syneto VMware ESXi 6.7 v4.81
• Syneto VMware ESXi 6.7 v2.29

Syneto ESXi 6.5 4

• Syneto VMware ESXi 6.5 v17.105
• Syneto VMware ESXi 6.5 v15.80
• Syneto VMware ESXi 6.5 v14.30
• Syneto VMware ESXi 6.5 v13.22

SynetoOS 4 30

• Activate Syneto appliance
• Identify the Serial Number of your Syneto appliance
• Upgrade to the latest Syneto VMware ESXi 6.7 using esxcli Commands
• Upgrade to the latest Syneto VMware ESXi 6.5 using esxcli Commands
• Enable remote support on SynetoOS 4

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StorageOS 3 55

• Upgrade to the latest Syneto VMware ESXi 6.5 using esxcli Commands
• Expand an iSCSI virtual disk size?
• Enable or disable SMB server
• How to create mirror on rpool
• How to copy a folder or vdisk?

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Central 4

• Activating a machine with Syneto Central
• Location management
• Users management
• Remote Access Service (RAS) tutorial