User Guides 1

• *SynetoOS 4 User Guides

Installation 11

• **Start Here
• **Prerequisites
• *Physically connect the Appliance(s) to the Network
• *SynetoOS 5 - Endpoints and Ports
• *Configure and Connect to IPMI / Out-of-band Management

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First Steps 7

• *The Dashboard
• *The Main Menu
• *Enable the Images Repository
• *Configure Time on ESXi using NTP
• *Deploy a Virtual Machine from an OVA or OVF File

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Data Replication 5

• **Overview
• *Manage Replication Targets
• *Replicas Page
• *Replicate to other HYPER Appliances
• *Recover a Virtual Machine from a Replica

VM Lifecycle Management 5

• *SLA Policies Explained
• *New Virtual Machine
• *Protect a Virtual Machine
• *Recover a Virtual Machine
• **Recover Files

SynetoOS 5 6

• SynetoOS 5.3.4 Release Notes
• SynetoOS 5.3.3 Release Notes
• SynetoOS 5.3.2 Release Notes
• SynetoOS 5.3.0 Release Notes
• SynetoOS 5.2.1 Release Notes

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**SynetoOS 4 32

• SynetoOS 4.8.6.4777
• SynetoOS 4.8.5.4668
• 4.8.4 Release - Improved SynetoOS Replication Architecture
• SynetoOS 4.8.4
• SynetoOS 4.7.9.4550

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**StorageOS 3 23

• 3.2.8.1599
• 3.2.7.1403
• 3.2.6.1384
• 3.2.5.1381
• 3.2.4.1378

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VMware ESXi 7.0 0

VMware ESXi 6.7 5

• *Syneto VMware ESXi 6.7 v6.105
• *Syneto VMware ESXi 6.7 v5.105 (patch ESXi670-202008001)
• *Syneto VMware ESXi 6.7 v5.105
• *Syneto VMware ESXi 6.7 v4.81
• *Syneto VMware ESXi 6.7 v2.29

VMware ESXi 6.5 4

• *Syneto VMware ESXi 6.5 v17.105
• *Syneto VMware ESXi 6.5 v15.80
• *Syneto VMware ESXi 6.5 v14.30
• *Syneto VMware ESXi 6.5 v13.22

SynetoOS 5 4

• **First install setup queued at 5-10%
• **OS5 Virtual Machines Migration
• **Quick set-up wizard issues
• *syslog-ng Configuration and SNMP Setup on Syneto Servers

SynetoOS 4 51

• [SMB] Share can not be accessed from IP
• **Enable/disable remote support using CLi
• **How to enable Serenity
• **How to generate SynetoOS Support Bundle
• **How to Unlink your appliance from Central account

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**StorageOS 3 53

• Accounts
• Analytics
• Analytics and Dashboard Graphics are Not Showing Expected Data
• Clean up recovered virtual machines from a snapshot
• Configure and view Hardware RAID at ESX level.

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Cloud Gate 4

• **Connect to the Cloud Gate Tenant
• **Storage Space is running low
• *Connect an Appliance to Cloud Gate
• *Order Cloud Gate Services

Central 6

• Central - Users Management
• Remote Access Service (RAS) - Tutorial
• Remote Access Service (RAS) - Destinations
• Reset a forgotten Syneto Central account password
• Central - Location and inventory Management

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IPMI 5

• *How to Reset IPMI BMC
• *How to Reset IPMI Password
• *How to Reset IPMI to Factory Default
• *How to update IPMI firmware [Hyper Series 2000,300,4000]
• *IPMI Network settings

ESXI 22

• *Add temporary swap to ESXi hypervisor to perform the upgrade
• *Assign VLAN to ESXi port group configuration
• *Backup ESXi host configuration
• *Create a virtual switch for SynetoOS replication using VMware ESXi Embedded Host Client
• *ESXi Additional User Creation

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Hardware 3

• Upgrade SAS9305-16i Storage Controller Firmware (v.16.00.12.00)
• **HyperEDGE G2 Physical Ports Mapping Relation to ESXi Virtual Interfaces
• *Recreate OS RAID

VMware ESXi 0

Customer Support 6

• *How to get in touch with Syneto Customer Support
• *What are the working hours of Customer Support
• *How to open a ticket with our Costumer Support Team
• *About our customer satisfaction survey
• *What local languages are supported?

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Policies 7

• *DoA ( Dead on Arrival / Deficient on Arrival )
• *EoS ( End of Support )
• *Hardware Maintenance Delivery Times ( HMDT)
• *Levels of priority
• *Maintenance Support Plans Avaiable

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