Helpdesk

Syneto Support FAQs 15

• Support Working Hours
• How do I verify if I am entitled to receive technical Syneto support ?
• How to open a support request
• Requirements for case opening
• How do I escalate a case?

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Policies 3

• End of support policy Guide for SynetoOS
• Root cause analysis
• Case Creation with Priority 1

SynetoOS manuals 1

• Please click and download manual version according to your current version

Legacy 1

• Old Syneto support plans

SynetoOS 4 20

• Activate Syneto appliance
• Enable remote support on SynetoOS 4
• Upgrade to the latest Syneto VMware ESXi 6.5 using esxcli Commands
• Upgrade to the latest Syneto VMware ESXi 6.7 using esxcli Commands
• Enable remote support using CLi

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StorageOS 3 56

• Expand an iSCSI virtual disk size?
• How to delete/unregister invalid virtual machine from ESXi hypervisor 6.5 using Embedded Host Client
• Enable or disable SMB server
• How to create mirror on rpool
• How to copy a folder or vdisk?

See all 56 articles

StorageOS 3 23

• 3.2.8.1599
• 3.2.7.1403
• 3.2.6.1384
• 3.2.5.1381
• 3.2.4.1378

See all 23 articles

SynetoOS 4 10

• 4.3.0.3219
• 4.2.3.2896
• 4.2.1.2884
• 4.2.0.2863
• 4.1.3.2361

See all 10 articles

Syneto ESXi 6.5 3

• Syneto VMware ESXi 6.5 v15.80
• Syneto VMware ESXi 6.5 v14.30
• Syneto VMware ESXi 6.5 v13.22

Syneto ESXi 6.7 2

• Syneto VMware ESXi 6.7 v4.81
• Syneto VMware ESXi 6.7 v2.29