Definition A DOA unit represents any Syneto hardware product that can be in the following two possible states at the time of the initial inspection: ...

Definition Syneto provides support for SynetoOS versions in accordance with the terms of this Policy. Support reaches its end (“EoS”) when the softw...

Replacement spare parts and support plan details A special maintenance is included in all support plans, providing assistance on hardware issues, both at t...

Assigning the correct priority to each request received by Syneto Customer Support is a simple operation, but of great importance. A quality classificat...

TABLE OF CONTENTS Introduction Configure ESXi Autostart Functionality Configure ESXi User & Role for Remote Power Management Configure Netman 204 f...

Definition An RMA is an authorization granted by Syneto to repair or replace a product covered by warranty. In the context of an RMA procedure, the mea...