How to generate SynetoOS Support Bundle 

Step 1: Access SynetoOS GUI

Step 2: Open the Help panel

  • From the upper toolbar, select the Help icon to open its panel

Step 3: Generate Support Bundle

  • From the Help panel, find the Support Bundle box from where you'll be able to generate support bundle
  • Click on Generate Support Bundle and wait until the archive will be successfully created and ready to download

Step 4: Download the Support Bundle

  • Now that the Bundle file was generated on your endpoint, proceed to download and upload the file on :
  • Clean up the downloaded file from your appliance, after the operation is completed.