Applies to: SynetoOS 4.4 and before
It may happen that SynetoOS Web Interface becomes hanged and doesn't respond anymore.
This behavior is related to a known PHP-FPM server issue (77430) present on all operating systems (Unix, Linux, Windows) and related to its memory stack management limitations. PHP-FPM developers are at work to solve it.
The steps below allow you to clear the memory stack and correctly restart SynetoOS Web Interface.
Step1. Login to SynetoOS.
Step2. Activate unsopported shell
unsupported shell
or get SuperUser privileges
sudo su -
Step 3. Clear the PHP-FPM service maintenance status.
svcadm clear svc:/network/php-fpm:default
Step 4. Restart PHP-FPM service if the status is online, or enable it if the status is offline.
svcadm restart svc:/network/php-fpm:default svcadm enable svc:/network/php-fpm:default
Step 5. Restart Apache service.
svcadm restart svc:/network/http:apache
Step 6. Check PHP status.
svcs | grep php-fpm
Step 7. Check date and time since Apache restarted.
svcs | grep apache
Example output: