Applies to: SynetoOS 4.x
Your Syneto appliance serial number allows to identify your active Support Plan.
#1 Check the label attached to your Syneto Appliance
#2 Access "Settings > About" from the web interface
A window with your system details will show up
#3 Access CLI
Login as "root" or "admin" over SSH or VMware display console and type on shell
config fir show
The system details will show up.
Syneto Storage 4.xx.xxx Hardware ID: xx0b41cf72791af048afff87fb43123456 Serial Number: SY210012345 Luna Version: unknown (1.xxxx)