Applies to: HYPERSeries
Before Upgrading to SynetoOS 4
We know how excited you are to upgrade to SynetoOS 4, but before that, we kindly ask you to give some attention to the following details:
- Downtime is required, therefore we suggest to plan ahead and schedule the upgrade outside business hours.
Upgrade duration estimated for 2 hours (primary and DR) Open a ticket with our Support Team in order to verify and confirm upgrade process How to open a ticket with our Costumer Support Team
Syneto appliance must have full internet access, firewall/ proxy should be temporary disable during the upgrade process
- Before starting the process, all VM's must be shut down
- Create a central account dedicated to the appliance, we suggest to apply end-user credentials
Download the upgrade user guide attached to this article
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