In order to allow remote management, VMWare integration and snapshot replication, SynetoOS uses a set of TCP ports. Inbound Ports SynetoOS does not...

This article describes the procedure  to fix the system "Freeze" when SynetoOS is taking an App Consistent snapshot.  By def...

Use this guide to understand how to delete from our CLI  snapshots present on a server.. This could be a workaround in situations when GUI is not availa...

Applies to: SynetoOS 4.x Our SynetoOS V 4.x.x User Guides are available from all our platforms Download SynetoOS 4 User Guide from Web Portal Downlo...

This article will guide you on how to enable the Serenity service on your appliance  Enable Serenity Step 1: Access SynetoOS GUI and go to the "...

This article with guide you step by step on how to fix "Error ID: 00000000-0000-0000-0000-000000000000" This error frequently appears aft...

How to generate SynetoOS Support Bundle  Step 1: Access SynetoOS GUI Step 2: Open the Help panel From the upper toolbar, select the Help icon to o...

This article will guide you on how to recognize and troubleshoot the most commun scenarios related to SynetoFileRecovery VM SynetoFileRecovery virtual m...

This article is meant to guide you in the reinstall process of our appliance Pre-requisites: *IPMI access *The ISO that Support Team provides you *JAVA...

1. Connect the HDMI cable and USB keyboard to the Edge G1. 2. Reboot the Edge and press "F2" to enter the BIOS. 3. Move with th...