Enter your search term here...
New support ticket
Check ticket status
Physically connect a 45 bays JBOD.
Applies to: All versions SETTING UP A JBOD 1. CABLING Cabling for connecting a Syneto JBOD to a Syneto Head node is pretty straightforward. A...
VM Syneto File Recovery
Applies to: All versions That virtual machine is used only for SynetoOS and by SynetoOS. The machine does not require user intervention. That sma...
Applies to: All versions The first step: Please access the link below and follow the instruction beginning with the " First setup of Syneto Stor...
After the update was successfully effectuated the virtual machines are not visualised
Applies to: All versions Proceeding successfully with the Update of SynetoOS you can find the situation where for example, if you had 30 virtual machi...
How to collect vCenter Support Bundle
Applies to: All versions When Syneto hosts are joined to a vCenter Server there are situations when we would need the logs from the entire cluster/ da...
JBOD expansion and SynetoOS 3.x
Applies to: All versions JBOD is supported only on SynetoOS 4.x versions. Kindly invite you to schedule your system upgrade how is suitable for you. ...
Delete unused/ghost datastore in ESXi
Applies to: All versions You might notice a datastore that show size 0 in ESXi Datastore menu that could be an old clone or unused one that not contains...
Restart Syneto Web Interface
Applies to: SynetoOS 4.4. and below There are cases when Syneto User Interface becomes hanged due to a large number of clicks done inside interface in ...
Generate Support Bundle
Applies to: SynetoOS 4.4.0 plus its next versions To start generating the support bundle please access SynetoOS interface. From Dashboard you click on C...
Restart Analytics services when page doesn't load.
Applies to: All versions You might get into a situation where the Analytics page is not loading or when you get an alert about a service that entere...