Applies to: SynetoOS 4.x

Your Syneto appliance serial number allows to identify your active Support Plan.

#1 Check the label attached to your Syneto Appliance

#2 Access "Settings > About" from the web interface

A window with your system details will show up

#3 Access CLI


Once connected over SSH or VMware display console and login as "root" or "admin" type on shell

config fir show

 The system details will show up.

Syneto Storage
Hardware ID: xx0b41cf72791af048afff87fb43123456
Serial Number: SY210012345
Luna Version: unknown (1.xxxx)