Applies to: SynetoOS 4.4.0 plus its next versions
To start generating the support bundle please access SynetoOS interface. From Dashboard you click on Click.
After clicking on the Help button you will see the help section which will guide you to Support Bundle
Clicking on Generate Support Bundle you will wait a couple of moments until the archive will be successfully downloaded.
After the file has been uploaded, you can click Cleanup.
Please wait a couple of moments if needed, until the cleaning has been successfully ended.
Please Download support bundle and then upload the archived file to files.syneto.eu/s/upload