Support plans are applied to Syneto systems and are bound directly to the purchased system. A unique Serial Number identifies the appliance, which corresponds to an active Support Plan.
How to find the Serial Number of the Syneto Appliance.
Syneto Support offers both hardware and software support for Syneto systems with an active maintenance plan. Support can be requested via phone, email, chat or the web. Our mission is to provide our customers with services that will allow them to quickly identify and fix any issues with their systems.
There are different levels of maintenance and customer support in addition to hardware warranties. Check the support plans and response time policies for each of these levels and find yours.