Because the machine is blocking/freeze without displaying an error message or other messages, it is difficult to determine exactly .the reason for this behaviour. They suggested this article as the next step: https://kb.vmware.com/s/article/1017135?lang=en_US


From that article, we have been informed that if ESXi is blocking again, intentionally activated NMI must be executed.


https://kb.vmware.com/s/article/1014767?CoveoV2.CoveoLightningApex.getInitializationData=1&r=4&other.KM_Utility.getArticleDetails=1&other.KM_Utility.getArticleMetadata=1&other.KM_Utility.getUrl=1&other.KM_Utility.getUser=1&other.KM_Utility.getAllTranslatedLanguages=1&ui-comm-runtime-components-aura-components-siteforce-qb.Quarterback.validateRoute=1


To be able to do this, you need to have IPMI Tools prepared on Window or Linux. You can download the IPMI tools here :

http://www.supermicro.com/solutions/SMS_IPMI.cfm


and the following command must be triggered from the command line:


IPMI command – ipmitool -I lan -H <RemoteServerBMCAddress> -U <Username> ipmi power diag


Example:


ipmitool -I lan -H 192.168.5.153 -U ADMIN ADMIN ipmi power diag



After executing the command you should see a PSOD on the IPMI console similar to this:


image


Please let us know if you need to install IPMI TOOLS on a Windows machine (not running on Syneto).